: Collaborative and dynamic workflow management systems in logistic companies require strong information systems and computer support. Business processes in such industries general...
In the paper there is offered a framework to manage the Business Processes (BP) changes. The framework shows BP changes in the following trends: the number of BP users, communicati...
Business process management (BPM) is an approach which empowers companies to react flexibly to new market situations. The main goal of BPM is to improve efficiency and effectivenes...
—There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive...
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...