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» Semantically-Aided Business Process Modeling
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DEXAW
1998
IEEE
155views Database» more  DEXAW 1998»
15 years 9 months ago
Business-Oriented Component-Based Software Development and Evolution
Huge size and high complexity of legacy software are the main sources of today's software evolution problems. While we can ease software evolution with re-engineering tools, ...
Stan Jarzabek, Martin Hitz
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
15 years 11 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
WWW
2007
ACM
16 years 5 months ago
Providing session management as core business service
It is extremely hard for a global organization with services over multiple channels to capture a consistent and unified view of its data, services, and interactions. While SOA and...
Ismail Ari, Jun Li, Riddhiman Ghosh, Mohamed Dekhi...
IESA
2007
15 years 6 months ago
Formalizing the OPAL eBusiness ontology design patterns with OWL
Domain ontology building is one of the most critical activities required in Semantic Web applications. The task must be performed by domain experts, who do not (generally) have the...
Fulvio D'Antonio, Michele Missikoff, Francesco Tag...
ILP
2007
Springer
15 years 11 months ago
Applying Inductive Logic Programming to Process Mining
The management of business processes has recently received a lot of attention. One of the most interesting problems is the description of a process model in a language that allows ...
Evelina Lamma, Paola Mello, Fabrizio Riguzzi, Serg...