Workflow technology has reached a reasonable degree of maturity, with a number of both research prototypes and commercial systems available. However, methodological issues have rec...
The Windows Workflow Foundation (WF) has been introduced as part of the .NET framework as a means of creating workflow-centric applications. Its intended field of application is br...
Marco Zapletal, Wil M. P. van der Aalst, Nick Russ...
A workflow consists of a collection of coordinated tasks designed to carry out a welldefined complex process, such as catalog ordering, trip planning, or a business process in an ...
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
Enterprise Systems potentially lead to significant efficiency gains but require a well-conducted configuration process. A promising idea to manage and simplify the configuration pr...
Jan Recker, Jan Mendling, Wil M. P. van der Aalst,...