: Experience Management (EM) is an area that is increasingly gaining importance. Its roots lie in Experimental Software Engineering ("Experience Factory"), in Artificial ...
In its infancy, the World-Wide Web consisted of a web of largely static hypertext documents. As time progresses it is evolving into a domain which supports almost arbitrary network...
Non-business EC is a relatively new research niche in the general e-commerce stream. It denotes the use of e-commerce by non-business institutions such as academic institutions (a...
Performance analysis of computing systems, in particular distributed computing systems, is a complex process. Analysing the complex flows and interactions between a set of distribu...
We describe the design of, and experience with, Query, a monitoring system that supports the Akamai EdgePlatform. Query is a foundation of Akamai’s approach to administering its...
Thomas Repantis, Jeff Cohen, Scott Smith, Joel Wei...