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IAAI
2003
14 years 11 months ago
Building Agents for the Customer Service Front
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
SAC
2005
ACM
15 years 3 months ago
Value-oriented design of service coordination processes: correctness and trust
The rapid growth of service coordination languages creates a need for methodological support for coordination design. Coordination design differs from workflow design because a ...
Roel Wieringa, Jaap Gordijn
CONCURRENCY
2008
105views more  CONCURRENCY 2008»
14 years 9 months ago
Coordinating access control in grid services
We describe how to control the cumulative use of distributed grid resources by using coordination aware policy decision points (coordinated PDPs) and an SQL database to hold "...
David W. Chadwick, Linying Su, Romain Laborde
IJCAI
2001
14 years 11 months ago
Complexity of Probabilistic Planning under Average Rewards
A general and expressive model of sequential decision making under uncertainty is provided by the Markov decision processes (MDPs) framework. Complex applications with very large ...
Jussi Rintanen
ESCIENCE
2006
IEEE
15 years 3 months ago
Introducing Risk Management into the Grid
Service Level Agreements (SLAs) are explicit statements about all expectations and obligations in the business partnership between customers and providers. They have been introduc...
Karim Djemame, Iain Gourlay, James Padgett, Georg ...