Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
There is a growing trend to deploy web services in pervasive computing environments. Implementing web services on networked, embedded devices leads to a set of challenges, includi...
More and more Quality of Service (QoS) sensitive applications, such as streaming media, high bandwidth content distribution and VoIP, will be deployed in Mobile Ad hoc Networks (M...
The Asynchronous Transfer Mode (ATM) networks are quickly being adopted as backbones over various parts of the Internet. This paper analyzes the performance of TCP/IP protocols ove...
Abstract. Dependable performance measurement is a common requirement for all on-line services. The ongoing tendency to outsource not only infrastructure, but also software parts to...