To support service guarantees in packet-switched networks, three approaches have been proposed. They are the Stateless Core (SCORE) approach, the Integrated Services (IntServ) appr...
Abstract: This paper addresses the problem of expressing preferences among nonfunctional properties of services in a Web service architecture. In such a context, semantic and non-f...
: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
Existing and upcoming distributed multimedia applications require highly diverse services to satisfy their communication needs. Service integrated communication systems should be c...
This paper proposes a novel approach for managing IP-based services and applications, reflecting the authors’ experience with the IBM Global Network. It describes how one can e...