Telecommunication companies are struggling to provide their users with value-added services. These services are expected to be context-aware, attentive and personalized. Since it i...
A new learning center has been designed and implemented based on extensive benchmarking and innovative design concepts. The design focused on computer-facilitated active learning ...
Taking a process research approach, we have followed a government agency in the railroad industry over a six-year-period as they have engaged in an IT-based innovation project. Pr...
How can we help people design well-formed and innovative games? The design Patterns of Christopher Alexander is one methodology that has been proposed to assist in the design of w...
This paper presents an approach to designing interactive systems that enables critical performance parameters to be identified and models of performance to be constructed. The met...
William M. Newman, Alex S. Taylor, Christopher R. ...