The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Successful knowledge management results in a competitive advantage in today’s information- and knowledge-rich industries. The elaboration and integration of emerging web-based t...
Christian Hirsch, John G. Hosking, John C. Grundy,...
Despite the many research activities that are performed in the field of attack prevention, detection, and mitigation, largescale attacks like Distributed Denial-of-Service (DDoS) ...
Transit services are currently facing several challenges in the United States and around the
world. For many reasons, among which the fluctuations in gas prices and the state of t...
Data intensive applications, e.g. in life sciences, pose new efficiency challenges to the service composition problem. Since today computing power is mainly increased by multiplica...