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» Services Science: A New Field for Today's Economy
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HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
15 years 5 months ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi
HICSS
2009
IEEE
105views Biometrics» more  HICSS 2009»
15 years 6 months ago
The Visual Wiki: A New Metaphor for Knowledge Access and Management
Successful knowledge management results in a competitive advantage in today’s information- and knowledge-rich industries. The elaboration and integration of emerging web-based t...
Christian Hirsch, John G. Hosking, John C. Grundy,...
CONEXT
2008
ACM
15 years 1 months ago
Distributed detection of large-scale attacks in the internet
Despite the many research activities that are performed in the field of attack prevention, detection, and mitigation, largescale attacks like Distributed Denial-of-Service (DDoS) ...
Thomas Gamer

Presentation
609views
16 years 10 months ago
Bus transit service planning and operations in a competitive environment
Transit services are currently facing several challenges in the United States and around the world. For many reasons, among which the fluctuations in gas prices and the state of t...
A. M. El-Geneidy, J. Hourdos, J. Horning
ICWS
2010
IEEE
15 years 1 months ago
Highly Scalable Web Service Composition Using Binary Tree-Based Parallelization
Data intensive applications, e.g. in life sciences, pose new efficiency challenges to the service composition problem. Since today computing power is mainly increased by multiplica...
Patrick Hennig, Wolf-Tilo Balke