More and more Quality of Service (QoS) sensitive applications, such as streaming media, high bandwidth content distribution and VoIP, will be deployed in Mobile Ad hoc Networks (M...
Digital Preservation has been recognized as a key challenge in providing trusted information and sustainable eGovernment services. However, there has been little convergence on ali...
In online, dynamic environments, the services requested by consumers may not be readily served by the providers. This requires the service consumers and providers to negotiate the...
- Since the population of elderly people grows absolutely and in relation to the overall population in the world, the improvement of the quality of life of elderly people at home i...
Ross Velentzas, Andy Marsh, Christos Biniaris, Jer...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...