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WSC
2007
15 years 5 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
120
Voted
ICWL
2004
Springer
15 years 8 months ago
Context-Based Classification for Link Data
In Web-based e-learning, an up-to-date catalogue of subject-specific Web resources can effectively offer inexperienced students with an advanced academic portal on the Web. To auto...
YongHong Tian, Wen Gao, Tiejun Huang
128
Voted
DATAMINE
2002
125views more  DATAMINE 2002»
15 years 3 months ago
High-Performance Commercial Data Mining: A Multistrategy Machine Learning Application
We present an application of inductive concept learning and interactive visualization techniques to a large-scale commercial data mining project. This paper focuses on design and c...
William H. Hsu, Michael Welge, Thomas Redman, Davi...
WIDM
2006
ACM
15 years 9 months ago
The GEON portal: accelerating knowledge discovery in the geosciences
Geoscience studies produce data from various observations, experiments, and simulations at an enormous rate. With proliferation of applications and data formats, the geoscience re...
Ullas Nambiar, Bertram Ludäscher, Kai Lin, Ch...
122
Voted
INFOCOM
2008
IEEE
15 years 9 months ago
Minerva: Learning to Infer Network Path Properties
—Knowledge of the network path properties such as latency, hop count, loss and bandwidth is key to the performance of overlay networks, grids and p2p applications. Network operat...
Rita H. Wouhaybi, Puneet Sharma, Sujata Banerjee, ...