In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
In Web-based e-learning, an up-to-date catalogue of subject-specific Web resources can effectively offer inexperienced students with an advanced academic portal on the Web. To auto...
We present an application of inductive concept learning and interactive visualization techniques to a large-scale commercial data mining project. This paper focuses on design and c...
William H. Hsu, Michael Welge, Thomas Redman, Davi...
Geoscience studies produce data from various observations, experiments, and simulations at an enormous rate. With proliferation of applications and data formats, the geoscience re...
—Knowledge of the network path properties such as latency, hop count, loss and bandwidth is key to the performance of overlay networks, grids and p2p applications. Network operat...
Rita H. Wouhaybi, Puneet Sharma, Sujata Banerjee, ...