The power-law distribution of participation characterizes a wide variety of technology-mediated social participation (TMSP) systems, and Wikipedia is no exception. A minority of a...
This paper presents research on the use of household lists. Drawing on an ethnographic study of mothers’ work, it focuses on the centrality of paper lists in home- and child-car...
Significant cultural differences persist between East and West. Software systems that have been proven to operate efficiently within one culture can fail in the context of the oth...
A number of studies have explored issues of interruption and availability in workplace environments, but few have examined how attitudes toward availability play out in home life....
Kristine S. Nagel, James M. Hudson, Gregory D. Abo...
This paper relates experiences of a project where an ethnographic study of air traffic controllers is being used to inform the design of the controllers' interface to the fli...
Richard Bentley, John A. Hughes, David Randall, To...