To compare the outcomes of participatory and user-centered contextual design, case study methods and the Activity Checklist derived from Activity Theory are used to analyze two sy...
In the United States and Europe, electronic health records (EHRs) allow information technology and decision-support to facilitate the activities of clinicians and are considered a...
Andrew S. Kanter, Amy Y. Wang, Fred E. Masarie Jr....
No work is inherently either visible or invisible. We always "see" work through a selection of indicators: straining muscles, finished artifacts, a changed state of affai...
A new form of computer mediated communication that promises to revolutionize the way organizations communicate is internal corporate blogs. However, the academic literature on thi...
Contemporary work increasingly involves interacting with strangers in technology-mediated environments. In this context, we come to rely on digital artifacts to infer characterist...
N. Sadat Shami, Kate Ehrlich, Geri Gay, Jeffrey T....