We show that in modeling social interaction, particularly dialogue, the attitude of obligation can be a useful adjunct to the popularly considered attitudes of belief, goal, and i...
There is a number of recent research lines addressing complex negotiations in highly rugged utility spaces. However, most of them focus on overcoming the problems imposed by the c...
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
Over the last several years, studies of instant messaging have observed its increasing role in the workplace[1] and in social situations[2]. We propose that modifying applications...
The concurrent growth of on-line communities exhibiting large-scale social structure, and of large decentralized peer-to-peer file-sharing systems, has stimulated new interest in...