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CSCW
2000
ACM
15 years 2 months ago
Expertise recommender: a flexible recommendation system and architecture
Locating the expertise necessary to solve difficult problems is a nuanced social and collaborative problem. In organizations, some people assist others in locating expertise by ma...
David W. McDonald, Mark S. Ackerman
CSCW
2004
ACM
14 years 9 months ago
Building Connections among Loosely Coupled Groups: Hebb's Rule at Work
Awareness of others' interests can lead to fruitful collaborations, friendships and positive social change. Interviews of groups involved in both research and corporate work r...
Scott Carter, Jennifer Mankoff, P. Goddi
CSCW
2002
ACM
14 years 9 months ago
Why distance matters: effects on cooperation, persuasion and deception
In this study, we examine how geographic distance affects collaboration using computer-mediated communication technology. We investigated experimentally the effects of cooperating...
Erin Bradner, Gloria Mark
CSCW
2002
ACM
14 years 9 months ago
Markets for attention: will postage for email help?
Balancing the needs of information distributors and their audiences has grown harder in the age of the Internet. While the demand for attention continues to increase rapidly with ...
Robert E. Kraut, James Morris, Rahul Telang, Darri...
CSCW
1999
ACM
14 years 9 months ago
Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work
No work is inherently either visible or invisible. We always "see" work through a selection of indicators: straining muscles, finished artifacts, a changed state of affai...
Susan Leigh Star, Anselm Strauss