This paper relates experiences of a project where an ethnographic study of air traffic controllers is being used to inform the design of the controllers' interface to the fli...
Richard Bentley, John A. Hughes, David Randall, To...
Annotation of digital recordings in humanities research still is, to a large extend, a process that is performed manually. This paper describes the first pattern recognition based...
Eric Auer, Albert Russel, Han Sloetjes, Peter Witt...
This paper discusses how a new technology (designed to help pupils with learning about Shakespeare's Macbeth) is introduced and integrated into existing classroom practices. I...
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
A coalition is a collaborative pattern in which people must work together to accomplish a task, but where organizational constraints stand in the way of their making use of the co...