This paper defines a concept of trust incident accounts as verbal reports of empirical episodes in which a trustor has reached a state of positive or negative expectations of a tr...
Two public display systems, with different methods of posting, were deployed over several years. One, the Thank You Board, was designed to give people an outlet specifically for p...
— This paper attempts to recognize spontaneous agreement and disagreement based only on nonverbal multimodal cues. Related work has mainly used verbal and prosodic cues. We demon...
The success of open government initiatives depends on understanding the informational needs of the concerned citizens and other stakeholders as prerequisite for open access to rel...
Coping with a new health issue often requires individuals to acquire knowledge and skills to manage personal health. Many patients turn to one another for experiential expertise o...
Andrea Civan, David W. McDonald, Kenton T. Unruh, ...