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HICSS
2003
IEEE
105views Biometrics» more  HICSS 2003»
15 years 4 months ago
A Content Analytic Comparison of FTF and ALN Case-Study Discussions
While much research has shown that ALNs can produce learning equivalent to FTF classrooms, there has been little empirical research that explicitly and rigorously explores similar...
Robert Heckman, Hala Annabi
HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
15 years 4 months ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi
HICSS
2003
IEEE
209views Biometrics» more  HICSS 2003»
15 years 4 months ago
Divergent Approaches and Converging Views: Drawing Sensible Linkages between Knowledge Management and Organizational Learning
Knowledge management (KM) and organizational learning (OL) have developed in both divergent and convergent ways. In particular, these fields have relatively distinct intellectual ...
Jing Zhang, Sue R. Faerman
SIGECOM
2003
ACM
110views ECommerce» more  SIGECOM 2003»
15 years 4 months ago
Virtual worlds: fast and strategyproof auctions for dynamic resource allocation
We consider the problem of designing fast and strategyproof exchanges for dynamic resource allocation problems in distributed systems. The exchange is implemented as a sequence of...
Chaki Ng, David C. Parkes, Margo I. Seltzer
WWW
2003
ACM
15 years 4 months ago
The Web of People: A dual view on the WWW
In this paper, we describe an alternative web paradigm, called the Web of People. Rather than a web of pages, it is a web of persons. The paradigm is motivated by a number of obvi...
Michel Plu, Pascal Bellec, Layda Agosto, Walter Va...