Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
How does “self-governance” happen in Wikipedia? Through in-depth interviews with eleven individuals who have held a variety of responsibilities in the English Wikipedia, we ob...
One of the greatest challenges in the modern biological and social sciences has been to understand the evolution of altruistic and cooperative behaviors. General outlines of the an...
People form consistent impressions of others given surprisingly little information. With the advent of social networks, impressions now may form online rather than in a face-to-fa...
The implementation and use of new information technology initiate changes. These changes can be either of a technological nature (and often explicitly known), or of a social natur...