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HICSS
2006
IEEE
100views Biometrics» more  HICSS 2006»
15 years 3 months ago
Profiles as Conversation: Networked Identity Performance on Friendster
Profiles have become a common mechanism for presenting one’s identity online. With the popularity of online social networking services such as Friendster.com, Profiles have been...
Danah Boyd, Jeffrey Heer
PERVASIVE
2005
Springer
15 years 3 months ago
Social Disclosure of Place: From Location Technology to Communication Practices
Communication of one’s location as part of a social discourse is common practice, and we use a variety of technologies to satisfy this need. This practice suggests a potentially ...
Ian E. Smith, Sunny Consolvo, Anthony LaMarca, Jef...
PERCOM
2008
ACM
14 years 9 months ago
An Infrastructure for Developing Pervasive Learning Environments
This paper presents an infrastructure for developing problem-based pervasive learning environments. Building such environments necessitates having many autonomous components deali...
Sabine Graf, Kathryn MacCallum, Tzu-Chien Liu, Mai...
PVLDB
2008
137views more  PVLDB 2008»
14 years 9 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
DSS
2011
14 years 1 months ago
Estimating the effect of word of mouth on churn and cross-buying in the mobile phone market with Markov logic networks
Abstract: Much has been written about word of mouth and customer behavior. Telephone call detail records provide a novel way to understand the strength of the relationship between ...
Torsten Dierkes, Martin Bichler, Ramayya Krishnan