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CSCW
2006
ACM
15 years 7 months ago
Email overload at work: an analysis of factors associated with email strain
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...
Laura A. Dabbish, Robert E. Kraut
METRICS
2005
IEEE
15 years 7 months ago
Acceptance Issues in Metrics Program Implementation
Software process improvement initiatives such as metrics programs have a high failure rate during their assimilation in a software organization. Social and individual issues are s...
Medha Umarji, Henry Emurian
96
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CHI
2000
ACM
15 years 6 months ago
Helper agent: designing an assistant for human-human interaction in a virtual meeting space
This paper introduces a new application area for agents in the computer interface: the support of human-human interaction. We discuss an interface agent prototype that is designed...
Katherine Isbister, Hideyuki Nakanishi, Toru Ishid...
CSCW
2002
ACM
15 years 1 months ago
The character, functions, and styles of instant messaging in the workplace
Current perceptions of Instant Messaging (IM) use are based primarily on self-report studies. We logged thousands of (mostly) workplace IM conversations and evaluated their conver...
Ellen Isaacs, Alan Walendowski, Steve Whittaker, D...
FIS
2010
14 years 11 months ago
Energy Consumption Information Services for Smart Home Inhabitants
We investigate services giving users an adequate insight on his or her energy consumption habits in order to optimize it in the long run. The explored energy awareness services are...
Michael Schwanzer, Anna Fensel