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88
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CIMCA
2005
IEEE
15 years 10 days ago
2005
IEEE
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
AOSE
2005
Springer
15 years 3 months ago
2005
Springer
This paper synthesizes two trends in the engineering of agent-based systems. One, modern agent-oriented methodologies deal with the key aspects of software development including re...
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IADIS
2004
14 years 11 months ago
2004
As e-commerce is considered an excellent alternative for business to reach new customers, interests in design principles for e-commerce websites, are increasing. However, not many...
DAC
1997
ACM
15 years 2 months ago
1997
ACM
A number of industry trends are shaping the requirements for IC and electronic equipment design. The density and complexity of circuit technologies have increased to a point where...
SIMUTOOLS
2008
14 years 11 months ago
2008
The OMNeT++ discrete event simulation environment has been publicly available since 1997. It has been created with the simulation of communication networks, multiprocessors and ot...