A wiki is a web tool that allows users to easily create and edit web pages collaboratively. The ease-of-editing feature and accessibility from anywhere by anyone make wikis ideal ...
From a software engineering perspective the World Wide Web is a new application platform. The implementation model that the Web is based on makes it difficult to apply classic proc...
This paper explores the idea that redundant operations, like type errors, commonly flag correctness errors. We experimentally test this idea by writing and applying four redundanc...
A customer reported problem (or Trouble Ticket) in software maintenance is typically solved by one or more maintenance engineers. The decision of allocating the ticket to one or m...
Software firms are increasingly distributing their software development effort across multiple locations. In this paper we present the results of a two year field study that inves...