Issue tracking systems help organizations manage issue reporting, assignment, tracking, resolution, and archiving. Traditionally, it is the Software Engineering community that res...
Dane Bertram, Amy Voida, Saul Greenberg, Robert Wa...
Formal analysis remains outside the mainstream of system design practice. Interactive methods and tools are regarded by some to be on the margin of useful research in this area. Al...
Purpose: The purpose of this contribution is to motivate a new, rapid approach to modeling knowledge work in organizational settings and to introduce a software tool that demonstr...
Software development and testing of Enterprise Resource Planning (ERP) systems demands dedicated methods to tackle its special features. As manual testing is not able to systematic...
We study small distributed work groups capturing, managing, and reusing knowledge in a collaborative activity. We conceive this process as adaptation of a group to an activity and...
Gregorio Convertino, Thomas P. Moran, Barton A. Sm...