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AC
2003
Springer
15 years 8 months ago
Business Process Management Demystified: A Tutorial on Models, Systems and Standards for Workflow Management
Abstract. Over the last decade there has been a shift from "data-aware" information systems to "process-aware" information systems. To support business processe...
Wil M. P. van der Aalst
ECIS
2001
15 years 5 months ago
A Review of the Issues Associated with Customer Relationship Management Systems
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Ben Light
150
Voted
RAID
2007
Springer
15 years 10 months ago
SpyShield: Preserving Privacy from Spy Add-Ons
Spyware infections are becoming extremely pervasive, posing a grave threat to Internet users’ privacy. Control of such an epidemic is increasingly difficult for the existing def...
Zhuowei Li, XiaoFeng Wang, Jong Youl Choi
SIGDOC
2004
ACM
15 years 10 months ago
Intellectual property aspects of web publishing
This paper addresses how intellectual property affects the Web in general, and content publishing on the Web in particular. Before its commercialization, the Web was perceived as ...
Holger M. Kienle, Daniel M. Germán, Scott R...
ICCSA
2003
Springer
15 years 9 months ago
Knowledge Grid Support for Treatment of Traumatic Brain Injury Victims
Traumatic brain injuries (TBIs) typically result from accidents in which the head strikes an object. Among all traumatic causes of death, the TBI is the most serious one. Moreover,...
Peter Brezany, A. Min Tjoa, Martin Rusnak, Jarmila...