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SIGUCCS
2000
ACM
15 years 2 months ago
2000
ACM
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
SIGUCCS
2000
ACM
15 years 2 months ago
2000
ACM
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
SIGUCCS
2000
ACM
15 years 2 months ago
2000
ACM
After thirty-plus years of making small “mid-course corrections” types of changes to the support paradigm, many on the Iowa State University campus thought it was time to make...
102
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ECAI
2000
Springer
15 years 2 months ago
2000
Springer
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
HICSS
2010
IEEE
15 years 2 months ago
2010
IEEE
As data centers and end users become increasingly reliant on virtualization technology, more efficient and accurate methods of profiling such systems are needed. However, under vir...