Web-services are broadly considered as an effective means to achieve interoperability between heterogeneous parties of a business process and offer an open platform for developing...
This paper uses a long term ethnographic study of the design and implementation of an electronic patient records (EPR) system in a UK hospital Trust to consider issues arising in ...
David Martin, Mark Rouncefield, Jacki O'Neill, Mar...
Speech-based user interfaces are growing in popularity. Unfortunately, the technology expertise required to build speech UIs precludes many individuals from participating in the s...
Scott R. Klemmer, Anoop K. Sinha, Jack Chen, James...
We present an analysis of the benefits and drawbacks of function and object based models in system specification. Functional models should be used for functional design space expl...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...