How dependability is to be assessed and ensured during Web Service operation and how unbiased and trusted mechanisms supporting this are to be developed are still open issues. Thi...
Anatoliy Gorbenko, Alexander Romanovsky, Vyachesla...
Based on our recent work on the development of a trust model for recommender agents and a qualitative survey, we explore the potential of building users’ trust with explanation ...
Temporal workflow management is important for processes that are time-driven. Claim handling, which requires the documentation, diagnosis, and resolution of customer claims due to...
The notion of partial and evolutionary specification has gained attention both in research and industry in the last years. While many people regard this just as a process issue, w...
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...