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116
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COMPSAC
2008
IEEE
15 years 10 months ago
How to Enhance UDDI with Dependability Capabilities
How dependability is to be assessed and ensured during Web Service operation and how unbiased and trusted mechanisms supporting this are to be developed are still open issues. Thi...
Anatoliy Gorbenko, Alexander Romanovsky, Vyachesla...
126
Voted
IUI
2006
ACM
15 years 9 months ago
Trust building with explanation interfaces
Based on our recent work on the development of a trust model for recommender agents and a qualitative survey, we explore the potential of building users’ trust with explanation ...
Pearl Pu, Li Chen
124
Voted
WACC
1999
ACM
15 years 8 months ago
Temporal workflow management in a claim handling system
Temporal workflow management is important for processes that are time-driven. Claim handling, which requires the documentation, diagnosis, and resolution of customer claims due to...
J. Leon Zhao, Edward A. Stohr
130
Voted
APSEC
2004
IEEE
15 years 7 months ago
Extending a Graphic Modeling Language to Support Partial and Evolutionary Specification
The notion of partial and evolutionary specification has gained attention both in research and industry in the last years. While many people regard this just as a process issue, w...
Yong Xia, Martin Glinz
141
Voted
AUIC
2004
IEEE
15 years 7 months ago
A Knowledge Management Approach to User Support
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
R. T. Jim Eales