An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
The concept of software cohesion in both the procedural and object-oriented paradigm is well known and documented. What is not so well known or documented is the perception of wha...
Since a number of years agent technology is considered one of the most innovative technologies for the development of distributed software systems. While not yet a mainstream appr...
Fabio Bellifemine, Giovanni Caire, Agostino Poggi,...
In order to help knowledge acquirement and accumulation from past experiences, we propose a KFC (Knowledge Feedback Cycle) framework among engineers and researchers. Three tools (E...
The paper contains a survey of (mainly unpublished) adaptive logics of inductive generalization. These defeasible logics are precise formulations of certain methods. Some attentio...