Computer system sizing involves estimating the amount of hardware resources needed to support a new workload not yet deployed in a production environment. In order to determine th...
Ted J. Wasserman, Patrick Martin, David B. Skillic...
There are many e-commerce applications on the web. A common shortcoming is the lack of customer service and marketing analysis tools in most ecommerce web sites. In order to overc...
By design, Case-Based Reasoning (CBR) systems do not need deep general knowledge. In contrast to (rule-based) expert systems, CBR systems can already be used with just some initial...
This paper presents the arguments for a research proposal on predicting business events in a Business Process Intelligence (BPI) context. The paper argues that BPI holds a potentia...
This paper describes an agent-based recommendation system developed to support knowledge acquisition and sharing processes. Its purpose is to aid the process of community building...
Mauro F. Koyama, Olga Nabuco, Francisco Edeneziano...