In this paper we investigate two related aspects of the formalization of open interaction systems: how to specify norms, and how to enforce them by means of sanctions. The problem...
—We describe and analyze the process of requirements development in scenario-based design through consideration of a case study. In our project, a group of teachers and system de...
John M. Carroll, Mary Beth Rosson, George Chin Jr....
: Software development includes gathering information about tasks, work practices and design options from users. Traditionally requirements gathering takes two forms. Interviews an...
Service level agreements (SLAs) impose many nonfunctional requirements on services. Business analysts specify and check these requirements in business process models using tools s...
Hua Xiao, Brian Chan, Ying Zou, Jay W. Benayon, Bi...
Innovative e-business projects start with a design of the e-business model. We often encounter the view, in research as well as industry practice, that an e-business model is simil...