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CIKM
2009
Springer
15 years 11 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
UM
2009
Springer
15 years 11 months ago
PerspectiveSpace: Opinion Modeling with Dimensionality Reduction
Abstract. Words mean different things to different people, and capturing these differences is often a subtle art. These differences are often “a matter of perspective,” and...
Jason B. Alonso, Catherine Havasi, Henry Lieberman
SIGIR
2009
ACM
15 years 11 months ago
Learning to recommend with social trust ensemble
As an indispensable technique in the field of Information Filtering, Recommender System has been well studied and developed both in academia and in industry recently. However, mo...
Hao Ma, Irwin King, Michael R. Lyu
MIR
2010
ACM
264views Multimedia» more  MIR 2010»
15 years 11 months ago
Quest for relevant tags using local interaction networks and visual content
Typical tag recommendation systems for photos shared on social networks such as Flickr, use visual content analysis, collaborative filtering or personalization strategies to prod...
Neela Sawant, Ritendra Datta, Jia Li, James Ze Wan...
CISS
2008
IEEE
15 years 11 months ago
A lower-bound on the number of rankings required in recommender systems using collaborativ filtering
— We consider the situation where users rank items from a given set, and each user ranks only a (small) subset of all items. We assume that users can be classified into C classe...
Peter Marbach
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