People are performing increasingly complicated actions on the web, such as automated purchases involving multiple sites. Things often go wrong, however, and it can be difficult to...
Community Question Answering (CQA) has emerged as a popular forum for users to pose questions for other users to answer. Over the last few years, CQA portals such as Naver and Yah...
Abstract. This paper presents a statistical framework based on Principal Component Analysis (PCA) for discovering the contextual factors which most strongly influence user behavio...
In commerce search, the set of products returned by a search engine often forms the basis for all user interactions leading up to a potential transaction on the web. Such a set of...
Large volume public comment campaigns and web portals that encourage the public to customize form letters produce many near-duplicate documents, which increases processing and sto...