We show that a simple procedure based on maximizing the number of informative content-words can produce some of the best reported results for multi-document summarization. We fir...
For extractive meeting summarization, previous studies have shown performance degradation when using speech recognition transcripts because of the relatively high speech recogniti...
The problem addressed in this paper is to predict a user's numeric rating in a product review from the text of the review. Unigram and n-gram representations of text are comm...
This study investigates how consumers evaluate a product when they read conflicting online consumer reviews of evaluations from previous consumers. If consumers are rational, as i...
Online word-of-mouth (WOM) communication in the form of online product reviews, such as those provided by consumers who have previously purchased a product, has become a major inf...