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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
15 years 10 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
KDD
2008
ACM
232views Data Mining» more  KDD 2008»
15 years 10 months ago
Anticipating annotations and emerging trends in biomedical literature
The BioJournalMonitor is a decision support system for the analysis of trends and topics in the biomedical literature. Its main goal is to identify potential diagnostic and therap...
Bernd Wachmann, Dmitriy Fradkin, Fabian Mörch...
KDD
2008
ACM
259views Data Mining» more  KDD 2008»
15 years 10 months ago
Using ghost edges for classification in sparsely labeled networks
We address the problem of classification in partially labeled networks (a.k.a. within-network classification) where observed class labels are sparse. Techniques for statistical re...
Brian Gallagher, Hanghang Tong, Tina Eliassi-Rad, ...
KDD
2008
ACM
193views Data Mining» more  KDD 2008»
15 years 10 months ago
A family of dissimilarity measures between nodes generalizing both the shortest-path and the commute-time distances
This work introduces a new family of link-based dissimilarity measures between nodes of a weighted directed graph. This measure, called the randomized shortest-path (RSP) dissimil...
Luh Yen, Marco Saerens, Amin Mantrach, Masashi Shi...
KDD
2008
ACM
195views Data Mining» more  KDD 2008»
15 years 10 months ago
Anomaly pattern detection in categorical datasets
We propose a new method for detecting patterns of anomalies in categorical datasets. We assume that anomalies are generated by some underlying process which affects only a particu...
Kaustav Das, Jeff G. Schneider, Daniel B. Neill
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