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» Supporting human memory in personal information management
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WWW
2005
ACM
15 years 10 months ago
The classroom sentinel: supporting data-driven decision-making in the classroom
Whereas schools typically record mounds of data regarding student performance, attendance, and other behaviors over the course of a school year, rarely is that data consulted and ...
Mark K. Singley, Richard B. Lam
IUI
2004
ACM
15 years 3 months ago
Supporting user hypotheses in problem diagnosis
People are performing increasingly complicated actions on the web, such as automated purchases involving multiple sites. Things often go wrong, however, and it can be difficult to...
Earl J. Wagner, Henry Lieberman
WWW
2003
ACM
15 years 10 months ago
Supporting Cooperative Activities with Shared Hypermedia Workspaces on the WWW
Team members usually cooperate on a business process by partitioning it into several activities, which in turn generate one or more work items. Work items either need to be proces...
Jörg M. Haake, Jessica Rubart, Weigang Wang
ACMDIS
2004
ACM
15 years 3 months ago
The information discovery framework
This paper continues the movement from technology centered to human centered approaches in the study of tasks that involve finding, understanding, and using information, and tools...
Andruid Kerne, Steven M. Smith
SIGUCCS
2004
ACM
15 years 3 months ago
Online solutions: looking to the future of knowledgeBase management
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
Annie Saunders