Whereas schools typically record mounds of data regarding student performance, attendance, and other behaviors over the course of a school year, rarely is that data consulted and ...
People are performing increasingly complicated actions on the web, such as automated purchases involving multiple sites. Things often go wrong, however, and it can be difficult to...
Team members usually cooperate on a business process by partitioning it into several activities, which in turn generate one or more work items. Work items either need to be proces...
This paper continues the movement from technology centered to human centered approaches in the study of tasks that involve finding, understanding, and using information, and tools...
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...