: This paper introduces a system for real-time incremental learning in a call-centre environment. The classifier used is a Support Vector Machine (SVM) and it is applied to telepho...
Donn Morrison, Ruili Wang, W. L. Xu, Liyanage C. D...
The use of semantic web languages brings a number of advantages for web engineering methodologies. In this paper we present how in the Hera methodology the design models benefit f...
Peter Barna, Geert-Jan Houben, Flavius Frasincar, ...
We present an empirical study of teams that revealed the amount of extraneous individual work needed to enable collaboration: finding references to other people, finding files to ...
John C. Tang, James Lin, Jeffrey Pierce, Steve Whi...
This paper describes the concepts of TEA, a flexible tool that supports user tests by automating repetitive tasks and collecting data of user inputs and actions. TEA was specifica...
Monitoring of software’s execution is crucial in numerous software development tasks. Current monitoring efforts generally require extensive instrumentation of the software or d...