The increasing complexity of products and services encourages more and more companies to form collaborative networks. As these companies are independent organizations there is oft...
The support of QoS properties in component-based software requires the run-time selection of appropriate concrete QoS contracts at the ports of the interacting components. Such a s...
This paper describes a Quality of Service (QoS) management approach and architecture as well as a case study for Service Level Management (SLM). Our approach brings in a new persp...
Changzhou Wang, Haiqin Wang, Alice Chen, Rodolfo A...
: Mass customization has become one of the key strategies for a service provider to differentiate itself from its competitors in a highly segmented global service market. This pape...
Jian Cao, Jie Wang, Kincho H. Law, Shen-sheng Zhan...
In this paper we detail the synergies we have observed between the features and limitations of mobile phones, and the usability and accessibility requirements of rural developing ...