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HICSS
2002
IEEE
103views Biometrics» more  HICSS 2002»
15 years 2 months ago
Understanding and Selecting Knowledge Management Systems for a Health Information Provider
In the current market there is a proliferation of knowledge management software solutions. The aim of this paper is to discuss issues concerned in selecting such a system to suppo...
Gabby Fennessy
TABLETOP
2008
IEEE
15 years 4 months ago
A field study of knowledge workers' use of interactive horizontal displays
To better understand the potential for horizontal surfaces in day-to-day work, we conducted a field study. We collected and analyzed over a month of use data from eight participan...
Meredith Ringel Morris, A. J. Bernheim Brush, Bria...
APCHI
1998
IEEE
15 years 2 months ago
Knowledge Required for Understanding Task-Oriented Instructions
When they encounter problems with a novel or infrequently performed task, experienced users often complete their work by referring to manuals and trying task-oriented exploration....
Muneo Kitajima, Peter G. Polson
CHI
1997
ACM
15 years 2 months ago
Supporting Knowledge Workers Beyond the Desktop With Palplates
Palplates are a collection of touch-screen terminals placed around the office enabling human-computer interactions at the point of need. Supporting a community of mobile authentic...
Jennifer Mankoff, Bill N. Schilit
CHI
2010
ACM
15 years 4 months ago
What do you know?: experts, novices and territoriality in collaborative systems
When experts participate in collaborative systems, tension may arise between them and novice contributors. In particular, when experts perceive novices as a bother or a threat, th...
Jennifer Thom-Santelli, Dan Cosley, Geri Gay