: Success in implementing a Customer Relationship Management (CRM) system requires close attention to data quality issues. However, most of the literature focuses on the quality of...
John R. Talburt, Kimberly Hess, Richard Wang, Emil...
Location based services in mobile environments have been recognized as a challenging problem that calls for new service models and dynamic strategies. The problem becomes even har...
Increasingly, organizations have been investing heavily in information systems for greater dyadic coordination and cooperation with each of their key business partners. In this re...
Data on modern networks are massive and are applied in the area of monitoring and analyzing activities at the network element, network-wide, and customer and service levels for a h...
Roland Heilmann, Daniel A. Keim, Christian Panse, ...
With the advent and growth of the Web, hypermedia information systems have propagated within and beyond organizations. Much concern has been expressed about the quality of hyperme...