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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
15 years 10 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
90
Voted
MOBIHOC
2002
ACM
15 years 9 months ago
Routing performance in the presence of unidirectional links in multihop wireless networks
We examine two aspects concerning the influence of unidirectional links on routing performance in multihop wireless networks. In the first part of the paper, we evaluate the benef...
Mahesh K. Marina, Samir Ranjan Das
104
Voted
WSDM
2010
ACM
261views Data Mining» more  WSDM 2010»
15 years 7 months ago
Learning Similarity Metrics for Event Identification in Social Media
Social media sites (e.g., Flickr, YouTube, and Facebook) are a popular distribution outlet for users looking to share their experiences and interests on the Web. These sites host ...
Hila Becker, Mor Naaman, Luis Gravano
91
Voted
WSDM
2009
ACM
140views Data Mining» more  WSDM 2009»
15 years 5 months ago
Effective latent space graph-based re-ranking model with global consistency
Recently the re-ranking algorithms have been quite popular for web search and data mining. However, one of the issues is that those algorithms treat the content and link informati...
Hongbo Deng, Michael R. Lyu, Irwin King
SIGIR
2009
ACM
15 years 4 months ago
Learning to rank for quantity consensus queries
Web search is increasingly exploiting named entities like persons, places, businesses, addresses and dates. Entity ranking is also of current interest at INEX and TREC. Numerical ...
Somnath Banerjee, Soumen Chakrabarti, Ganesh Ramak...