Improving the usability of government portal sites requires a focus shift from system to user in both research and design. Empirical studies into user behavior are needed to suppor...
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
As online document collections continue to expand, both on the Web and in proprietary environments, the need for duplicate detection becomes more critical. The goal of this work i...
The need to conduct and manage large sets of experiments for scientific applications dramatically increased over the last decade. However, there is still very little tool support ...
This paper presents our work on automatically locating charts from document pages, which is an important stage in the chart image recognition and understanding system being develo...