IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
We propose a new method for detecting patterns of anomalies in categorical datasets. We assume that anomalies are generated by some underlying process which affects only a particu...
Web users display their preferences implicitly by navigating through a sequence of pages or by providing numeric ratings to some items. Web usage mining techniques are used to ext...
Many real life sequence databases, such as customer shopping sequences, medical treatment sequences, etc., grow incrementally. It is undesirable to mine sequential patterns from s...
In today's industry, the design of software tests is mostly based on the testers' expertise, while test automation tools are limited to execution of pre-planned tests on...