Merchants selling products on the Web often ask their customers to review the products that they have purchased and the associated services. As e-commerce is becoming more and mor...
In this paper, we present a novel exploratory visual analytic system called TIARA (Text Insight via Automated Responsive Analytics), which combines text analytics and interactive ...
Weblogs and message boards provide online forums for discussion that record the voice of the public. Woven into this mass of discussion is a wide range of opinion and commentary a...
Natalie S. Glance, Matthew Hurst, Kamal Nigam, Mat...
This paper describes how an integrated web-based application, code-named FOCI (Flexible Organizer for Competitive Intelligence), can help the knowledge worker in the gathering, or...
Hwee-Leng Ong, Ah-Hwee Tan, Jamie Ng, Hong Pan, Qi...
The growing stream of content placed on the Web provides a huge collection of textual resources. People share their experiences on-line, ventilate their opinions (and frustrations...
Erik Boiy, Pieter Hens, Koen Deschacht, Marie-Fran...