In this work, we introduce the use of tags to support the near synchronous use of instant messaging (IM). As a proof-of-concept, we developed a plug-in in Lotus Sametime, an enter...
Gary Hsieh, Jennifer Lai, Scott E. Hudson, Robert ...
Collaborative sensemaking occurs when multiple actors engage in understanding an unfamiliar, information-rich environment. We present preliminary results from a field study of the...
Sharoda A. Paul, Madhu C. Reddy, Christopher DeFli...
Accessibility and usability are well established concepts for user interfaces and websites. Usability is precisely defined, but there are different approaches to accessibility. In...
In this paper we elucidate the patterns of behavior of home movie makers through a study of 12 families and a separate focus group of 7 teenagers. Analogous to a similar study of ...
David S. Kirk, Abigail Sellen, Richard H. R. Harpe...
Technologies can be used ? or appropriated ? in different ways by different users, but how do the use patterns evolve, and how can design facilitate such evolution? This paper app...