When modeling business processes, we often implicity think of internal business policies and external regulations. Yet to date, little attention is paid to avoid hard-coding polici...
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...
Services business generates significant amount of human and machine created data. Search and discovery of relevant information from this data is a critical factor in enhancing wor...
Nithya Rajamani, Murthy V. Devarakonda, Yu Deng, W...
This paper reports on the application of a range of human computer interaction (HCI) methods to the redesign of an electronic flight bag (EFB), as part of a commercial software dev...
We survey recent research in which the impact of an embodied conversational agent on human-computer interaction has been assessed through a human evaluation. In some cases, the eva...