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» The Business Case of HCI
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HICSS
2002
IEEE
150views Biometrics» more  HICSS 2002»
15 years 2 months ago
Social Capital and Volunteerism in Virtual Communities: The Case of the Internet Chess Club
This paper considers the theory of social capital and volunteerism in an online gaming community, the Internet Chess Club (ICC). We discuss how increased social capital provides b...
Mark Ginsburg, Suzanne P. Weisband
IWC
2010
164views more  IWC 2010»
14 years 8 months ago
Human-computer interaction: A stable discipline, a nascent science, and the growth of the long tail
  This paper represents a personal view of the state of HCI as a design discipline and as a  scientific discipline, and how this is changing in the face...
Alan J. Dix
ACMSE
2008
ACM
14 years 11 months ago
Education and design: using human-computer interaction case studies to learn
As computers become increasingly integral to daily life there is a need for computer scientists to focus on the user. This, in part, entails developing applications that have inte...
Gregory Smith, Laurian C. Vega, D. Scott McCrickar...
HCI
2009
14 years 7 months ago
Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery
Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
Eser Kandogan, Eben M. Haber, John H. Bailey, Paul...
EATIS
2007
ACM
15 years 1 months ago
Analysing and enhancing business processes and IT-systems for mobile workforce automation: a framework approach
Mobile B2E-applications (business-to-employee) can add significant value to a company's business, when large workforce divisions are involved in the execution of certain busi...
Volker Gruhn, André Köhler