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» The Business Case of HCI
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FLAIRS
2008
15 years 2 days ago
UServ Case Study, Conceptual Design with ARD+ Method
The paper is dedicated to an analysis of the classic business rules study called UServ. The importance of this study comes from the fact, that it serves as a benchmark example for...
Grzegorz J. Nalepa
ECIS
2004
14 years 11 months ago
Measuring CRM performance: an exploratory case
Customer relationship management (CRM) is a business philosophy that has emerged and gained prominence in the field of IS in recent years. Organisations have begun to realise that...
Philip O'Reilly, Sean Dunne
JUCS
2010
134views more  JUCS 2010»
14 years 8 months ago
Leveraging ICT Deployment and Integration in a Public Organization Aged 176 Years A Greek Case Study
: The successful deployment and exploitation of an Information and Communications Technologies (ICT) project in a traditional Public Organization involves the proper design and imp...
Melpomeni Hatzikou, Iraklis-Panagiotis Agiovlasiti...
JDIM
2010
157views more  JDIM 2010»
14 years 4 months ago
Case studies on context-aware mobile multimedia services
: This paper explores the design, implementation and evaluation of context-aware mobile multimedia services by presenting six case studies on different application domains. The cas...
Timo Ojala
DSVIS
1998
Springer
15 years 2 months ago
Inference and Information Resources: A Design Case Study
Abstract. Much attention has been paid in HCI to techniques for designing systems that conform to the tasks users wish to carry out. It is often the case that such approaches rely ...
Robert E. Fields, Nicholas A. Merriam