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EMISA
2005
Springer
15 years 5 months ago
An Approach to quantify the Costs of Business Process Intelligence
: Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is cruci...
Bela Mutschler, Johannes Bumiller, Manfred Reicher...
HICSS
2008
IEEE
148views Biometrics» more  HICSS 2008»
15 years 6 months ago
Combining RFID Technology and Business Intelligence for Supply Chain Optimization' Scenarios for Retail Logistics
“Radio Frequency Identification” (RFID) and the related EPC standards promise to enable an automatic collection of supply chain data for optimization purposes. While extensive...
Henning Baars, Hans-Georg Kemper, Heiner Lasi, Mar...
CHI
2008
ACM
16 years 7 days ago
Real ethics in a virtual world
This paper investigates the ethics of the appearance and behavior of avatars in massively multi-user online communities, in particular, avatars created for virtual business intera...
Victoria McArthur
SIGCSE
2002
ACM
131views Education» more  SIGCSE 2002»
14 years 11 months ago
Integrating a simulation case study into CS2: developing design, empirical and analysis skills
Case studies are widely used in business and medicine to help students learn from the successes and failures of practitioners in the field. This paper discusses the potential bene...
Kay A. Robbins, Catherine Sauls Key, Keith Dickins...
IFIP
2007
Springer
15 years 6 months ago
Coordinating the Service Process of Two Business Units towards a Joint Customer
The paper presents a new theoretical framework for coordinating an inter-unit collaborative service process towards a joint customer. The common service process is itself presente...
Rita Lavikka, Riitta Smeds, Miia Jaatinen, Emmi Va...