Due to many success stories, social software received much attention in public and academia. Although it is widely used for business support, its relationship with business proces...
The paper presents a new theoretical framework for coordinating an inter-unit collaborative service process towards a joint customer. The common service process is itself presente...
Agents enacting business processes in large open environments need to adaptively accommodate exceptions. Work on multiagent approaches can flexibly model business processes. This...
Business Processes for Web 1 Services are the new paradigm for virtual organization. In such cross organizational partnerships no business partner may guess a priori what kind of c...
A key element of any approach to meeting the climate change challenge is the ability to improve operational efficiency in a pervasive fashion. The notion of a business process is a...